CEO KPIs
Students at Equitix Investing:
– Learn to be a portfolio manager (PM)
– Learn to do management restructuring (C – Level HRD)
– Learn to be a CFO (Not only talking about numbers but also knowing how to reach that number)
– Learn to be a professional CEO
* They all find BSC – KPI difficult.
* 3P salary, see a lot, but when they study, they find it very difficult to apply, not everyone can do it.
* A lot of schooling but the right tools for implementation and details in the market they have never seen.
Not to mention human psychology, the current scale is enough to meet the successful implementation without a lot of assessment and understanding of the actual status and general level of the system.
In the bank of KPIs (Several thousand KPIs) that Equitix Investing team synthesized during BSC – This KPI for about 20+ businesses, share some perspectives for you about KPIs of specialized CEO position.
– A good founder is not necessarily good at being a CEO
– A good CEO is not necessarily as good as a Founder
– A person who is good at both – Extremely rare
But if you want to retire as chairman of the Board of Directors, you at least must know what a professional CEO does, if not, how can you empathize and manage? So, learning is very important.
Referring to the CEO’s KPIs helps you imagine what indicators the CEO should bear in operating & developing the company when it is large-scale.
Financial KPIs:1. Revenue growth rate |
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Non-financial KPIs, which are something investors are eager to know but not on the financial statements. |
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| 1. The level of employee engagement with the business 2. Employee satisfaction level 3. Personnel retention rate 4. Distribution (Communication + persuasion) employee performance evaluation (BSC – KPI ) 5. Training effectiveness level 6. Leadership development program 7. Average number of days filling vacancies 8. Employee promotion rate 9. Employee satisfaction with benefits 10. Number of training hours per employee 11. Succession planning readiness level 12. Employee development from middle management 13. Percentage of employees participating in team building 14. Employee recognition and reward level 15. Employee feedback response rate 16. Employee performance improvement rate |
17. Employee satisfaction with management process performance 18. Employee welfare index 19. HR policy compliance rate 20. Employee absenteeism rate 21. Team missing skills analysis 22. HR’s career advancement rate according to the framework standard 23. Employee onboarding satisfaction level 24. Employee motivation index 25. Employee job satisfaction level 26. ROI assessment of employee recognition programs 27. The rate of technology application in human resources 28. Process automation and compliance rate 29. Employee learning & development engagement rate 30. BSC completion rate – employee KPI 31. Employee leave survey response rate |
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Each company strategy has its own set of BSC – KPIs, the problem is that you consultants and management learners, managers must be very sensitive about business strategies, at least study properly, and know 3 strategic strategies tools: SWOT, GE, QSPM … to help business owners choose what to do with the current status quo.
Each business has a different situation and pain, it is important to see the pain to assess the ability to respond because each owner only has this much money, this number of people, this level of skill, and relationships to deal with the pain.
Can’t force them to do things that are too complicated when they’re running around eating every meal.
It is not possible to cure back pain when treating abdominal pain is more important.
It is not possible to do BSC – KPI without knowing what specific key strategic activities they need to do.
We need to be more responsible to the driver … guess the car to avoid:
– Slash too far from the present
– Understand the pain but also have to have a solution
– The total benefit is the highest, which means: a) Low damage best & b) Maximum benefit.